Friday, June 29, 2018

Hotel Customer Needs, Satisfaction, and Loyalty Analysis of TWD: Travel with Disabilities in Taiwan Download PDF By Ho-Kai Chan


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With the advancement of medical care and treatment, people live longer than before. By 2030, 71.5 million Baby Boomers will be 65 years and older. At that time they will demand products, services, and environments addressing their age-related physical changes (U.S. Department of Justice, 2005). Moreover, both in the U.S. and Taiwan, elderly people were more likely to report having a disability than younger.
Hotel Customer Needs, Satisfaction, and Loyalty Analysis of TWD: Travel with Disabilities in Taiwan read online
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